Effective Date: 11/01/2024

Janilou Creations (“we,” “us,” “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, www.janiloucreations.com (the “Website”). Please read this policy carefully. By using the Website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, phone number, mailing address, and payment details when you make a purchase, create an account, or contact us.

• Non-Personal Information: Browser type, device information, IP address, and website usage data collected through cookies and similar technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

• To process and fulfill your orders.

• To provide customer support.

• To send updates, promotional offers, and newsletters (with your consent).

• To improve our website, products, and services.

• To comply with legal and regulatory obligations.

3. Information Sharing and Disclosure

We do not sell your personal information. However, we may share your data in the following cases:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing or website hosting.

• Legal Compliance: If required by law or to protect our rights, property, or safety.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our Website. You can manage your cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the following rights:

• The right to access, update, or delete your personal information.

• The right to opt-out of receiving promotional emails or SMS messages.

• The right to file a complaint with a data protection authority.

To exercise your rights, contact us at Janilou.creations@gmail.com.

6. Data Security

We use industry-standard measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Third-Party Links

Our Website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “Effective Date.”

Contact Us

If you have questions about this Privacy Policy, please contact us at:
Email:Janilou.creations@gmail.com
Phone:541-299-0880

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SMS Disclosure

By providing your phone number and opting into SMS communications, you consent to receive text messages (SMS) from Janilou Creations at the phone number you provide.

1. What You Agree To

• You agree to receive SMS messages regarding order updates, promotions, and other relevant information.

• Message frequency may vary.

2. Opt-Out

You may opt out of SMS communications at any time by replying STOP to any message. You may also contact us at Janilou.creations@gmail.com/541-299-0880 to opt out.

3. Fees and Charges

Standard message and data rates may apply, depending on your mobile carrier and plan.

4. Privacy

Your phone number and related information are handled in accordance with our Privacy Policy.

5. Support

For assistance with SMS services, reply HELP to any message or contact us at Janilou.creations@gmail.com/541-299-0880.